Your privacy at The Node

Effective 21 June 2026 · Last updated 21 June 2026

This Privacy Policy explains how The Node — a members-only coworking network operated by Glumia Solutions ("The Node", "we", "us", or "our") — collects, uses, shares, and protects your information when you use the The Node mobile app, website, and related services (the "Services"). We are based in Ibadan, Oyo State, Nigeria.

The short version. We collect what we need to run your membership — account details, bookings, printing, and payments. We don't sell your personal data. Card payments are handled by our processor (Paystack); we never store your card number. You can request access to or deletion of your data anytime at info@thenode.work.

1. Who we are

The Services are provided by Glumia Solutions, operator of The Node coworking network. For any privacy questions or requests, contact info@thenode.work or visit thenode.work.

2. Information we collect

Information you provide

Account & identity — your name and email address, created and managed through our authentication provider (Clerk) when you sign up.
Member profile — your public @handle, display name, optional bio and avatar photo, and your selected home location.
Bookings & usage — desks and meeting rooms you book, check-ins, event RSVPs, and print jobs you submit.
Files you upload for printing — documents and images you send to be printed. These are stored only briefly and automatically deleted after printing (see §6).
Waitlist & enquiries — if you join our waitlist or contact us via the website, the details you submit (such as email, name, and city).
Communications — messages you send us, e.g. support requests.

Information collected automatically

Device & push identifiers — a push notification token for your device (via Apple APNs / Google FCM) so we can deliver notifications you've enabled.
App activity — actions within the app such as bookings, prints, and content you interact with, used to operate and improve the Services.
Technical data — basic information needed to deliver and secure the Services, such as session and connection data.

Payment information

When you pay for a membership, booking, or print top-up, payment is processed by Paystack. Your card or bank details are entered directly with Paystack and are not collected or stored by The Node. We keep a record of the transaction (amount, date, purpose, and a payment reference) to manage your account and provide invoices.

Location note. The Node does not collect your device's GPS or precise location. Your "home location" is a choice you make in the app, not a reading from your device.

3. How we use your information

Purpose	Examples
Provide the Services	Create and manage your account, process bookings and printing, unlock booked rooms, manage your membership and print wallet.
Payments & billing	Process payments via Paystack, issue invoices, prevent payment fraud.
Communications	Send transactional notices (booking confirmations, payment receipts, print-ready alerts) and, where enabled, optional updates such as events.
Safety & security	Authenticate members, protect against abuse, keep access logs for booked rooms.
Improve the Services	Understand how features are used so we can improve reliability and experience.
Legal compliance	Meet our legal, tax, and regulatory obligations.

4. Legal bases for processing

Where applicable law (including the Nigeria Data Protection Act 2023 and, where relevant, the GDPR) requires a legal basis, we rely on: performance of our contract with you (to provide the Services); your consent (e.g. optional push notifications, which you can withdraw); our legitimate interests (securing and improving the Services); and compliance with legal obligations.

5. How we share information

We do not sell your personal data. We share information only with service providers who process it on our behalf, under contract, to deliver the Services:

Provider	Role
Clerk	Authentication & account/session management
Paystack	Payment processing
Backblaze B2	Temporary storage of uploaded print files
Apple (APNs) & Google (FCM)	Delivery of push notifications
Cloudflare	Website hosting and security
Formspree	Processing website waitlist & enquiry form submissions

We may also disclose information if required by law, to enforce our terms, or to protect the rights, safety, and property of The Node, our members, or others.

6. Data retention

We keep personal data only as long as needed for the purposes above. In particular:

Uploaded print files are stored briefly and automatically purged after the job is processed.
Account, booking, and transaction records are retained while your account is active and for a reasonable period afterward to meet legal, accounting, and dispute-resolution needs.

7. Your rights & choices

Subject to applicable law, you may request to access, correct, export, or delete your personal data, object to or restrict certain processing, and withdraw consent. To exercise any of these, email info@thenode.work. You can also manage notification permissions in your device settings and in the app.

Account & data deletion

You can request deletion of your account and associated personal data at any time by emailing info@thenode.work from your registered address, or via in-app account settings where available. We will delete or anonymise your data except where we must retain certain records to comply with legal obligations (for example, financial/transaction records).

8. Security

We protect your data using encryption in transit (HTTPS/TLS), access controls, and reputable infrastructure providers. No method of transmission or storage is completely secure, but we work to protect your information and to address vulnerabilities promptly.

9. Children

The Services are intended for adults (18 years and older). We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

10. International transfers

Some of our service providers operate outside Nigeria. Where personal data is transferred internationally, we take steps to ensure it remains protected in line with applicable data protection law.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will revise the "Last updated" date above and, where appropriate, notify you in the app. Continued use of the Services after changes take effect means you accept the updated policy.

12. Contact us

Questions, requests, or complaints? Reach us at info@thenode.work.
Glumia Solutions — operator of The Node · Ibadan, Oyo State, Nigeria · thenode.work